No Overloaded Servers
High-end servers, low number of customers per server, and 50% less fat.
Our current hosting philosophy is based on guaranteed performance. While other hosts may try to cram as many accounts as possible on shared servers, we have used our years of experience and the technical analysis performed by our technical gurus to determine exactly how many accounts we should be putting on any given server. In addition, we are continually upgrading our hardware platforms to be among the best in the industry.
Each top-of-the-line server we now use could easily handle an insane number of clients, but we still keep the numbers low. It helps us sleep easier at night.
No Outsourced Support
Our team knows us, knows web hosting and knows how to help you.
Yes, outsourcing support can save a lot of money. But nothing is more infuriating for a customer than dealing with a support technician that doesn't understand the problem or has a failure to communicate. We are proud to say that in our 14 years of doing business, we have grown a great team of dedicated staff members, all as in-house employees. Each is fully trained to know our company and services inside and out, fluent in English and has excellent people skills.
This one is pretty simple. We have no hidden fees. We don't sell our services on gimmicks, trendy offerings or misleading information. We pride ourselves on offering no-nonsense high-quality web hosting with unique features you won't find anywhere else.
You will receive all the features you pay for, and they will all work. The amount you see on your invoice will be the amount you will be billed. When you sign up, you can keep paying that price as long as you are a Site5 customer.
A No-Hassles 45 Day Money Back Guarantee
If you are ever dissatisfied with our service or feel we haven't lived up to our Healthy Hosting philosophy, we offer a 100% money-back refund for a full 45 days! There are no questions asked, no red tape to cut through. Please see our guarantees for more information.
Developers & Engineers In-House
Home Grown Features That Make Hosting Your Website Easier Than Ever!
Near the farm where we grow our beautiful, organic, grass-fed servers there's an ornate workshop, hidden amongst the foliage of a forest of magical technology. It is here at this very workshop that our team of highly-trained Elves toil over gloriously unique features for each and every one of our hosting accounts.
Even if our features fail to impress you, just remember to ask yourself: how many other web hosts employ elves?